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St. Croix Systems Enables WakeMed Health & Hospitals to Automate Management of Safety Incidents and Issues Hospital system to implement a single-source for automating and centralizing the collection, tracking, and resolution of hospital safety issues Boston, MA (PRWEB)- July 31, 2006 - St. Croix Systems today announced that WakeMed Health & Hospitals, a 775 bed health care system located in Raleigh, N.C., has completed a pilot of St. Croix's Safety Manager Solution as a single-source for collecting hospital safety issues and incidents. Using Safety Manager, WakeMed can centralize the reporting of hospital safety issues and incidents, including those found during environment of care tours. Information collected at the time of reporting including type, source, and urgency will instantly create issues, alerts and notifications for designated hospital personnel. Using workflow processes, reported issues are assigned to department personnel for corrective action or issue verification and all actions taken to resolve are documented and communicated. "Ensuring the safety of our patients, staff, and visitors is a top organizational priority. We are committed to continuously seeking better solutions to help identify, track and resolve potential safety issues," commented Gary Evans, director of WakeMed Biomedical Engineering. "We now have a single-source to systematically manage the entire closed-loop process associated with every reported issue. We anticipate saving significant time in the areas of documenting and tracking by always knowing what issues might still be open, including important manufacturer alerts and recalls, and who has been assigned to resolve." A comprehensive user dashboard provides a real-time view into reported and open issues, reminders, and corrective action confirmations, and is set up to display according to user roles and responsibilities. This automated data collection tool helps to standardize procedures to quickly discover, address and resolve safety issues equipping healthcare providers for more pro-active quality and safety management versus reactive. "In healthcare where standardized processes and procedures are critical, Safety Manager keeps key hospital environment of care personnel consistently informed and better prepared to respond to and resolve safety issues, including those required to be monitored and reported on by such governing bodies as JCAHO and the FDA", says Sam Adams, President and CEO of St. Croix Systems. "We are proud to have WakeMed, a facility known for their leading edge care and operations, implement our Safety Manager Solution." About St. Croix Systems About WakeMed Media Contact |
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